MAIN RESPONSIBILITIES
In this role, you will be part of a talented team consisting of engineers who offer in-house advise and support to their colleagues as well as premium service towards our customers.
You will be focused on the UK market, with direct communication with sales, customers, product management team and headquarters abroad to assist with needs and support in EMEA.
Main responsibilities:
You will be focused on the UK market, with direct communication with sales, customers, product management team and headquarters abroad to assist with needs and support in EMEA.
Main responsibilities:
- Technical Sales support and 1st level contact for sales for technical or contract related questions
- Visit customers together with sales managers and conduct product presentations, customer training sessions, webinars and customer events
- PV project design and proposal support
- Be the experts in usage and analysis of PVSyst and other PV simulation tools supporting Residential Solar System design and production analysis
- Define, clarify and optimize technical terms within the contract negotiation in alignment with sales
- Development of technical sales tools and/or demonstration kit in collaboration with Product Management
- Development of Technical sales documentation in collaboration with Product Management
- Develop product training materials for customer and their potential end customers, including home owners and installers in collaboration with Product Management
- Hands-on technical with system design, installation and commissioning of CSI based PV+Storage system. Will need to support customer system design and installation questions pre-sale