We are looking for a proactive Product Manager and Technical Sales Support specialist to drive product success and market growth in the MENA region. In this role, you will define product requirements, lead promotional initiatives, and provide technical sales support. You will collaborate with cross-functional teams to create impactful marketing campaigns, ensure product compatibility, and support sales inquiries, driving revenue growth and strengthening our competitive position in the renewable energy sector.

Product Management and Product Promotion

• Perform market research and gather customer feedback on current products, technologies, and applications, as well as future trends, to inform product development and promotional strategies.
• Define product requirements and develop the product roadmap for the MENA region, ensuring alignment with the EMEA strategy and customer needs.
• Conduct feasibility studies and develop business plans for new products, product improvements, customization, and services in collaboration with HQ stakeholders, using standardized logic.
• Collect and analyze research input from the Market Intelligence & Strategy and Technical Departments, consolidating market insights to prepare and present strategic recommendations.
• Engage with other PV component suppliers to ensure product compatibility.
• Develop and maintain product documentation and monitor and support certification processes.
• Standardize processes and develop policies, ensuring compliance with internal and external regulations.
• Manage product programs and related campaigns in English, French, and Arabic.
• Collaborate with management, product managers, sales professionals, and industry experts to produce relevant regional content.
• Develop social media campaigns and marketing materials in English, French, and Arabic.
• Manage customer awareness initiatives, conduct customer visits, and generate new business opportunities.

Technical Sales Support

• Provide technical sales support by responding to sales inquiries related to technical or contract matters, resolving technical questions, and completing technical questionnaires.
• Accompany sales managers on customer visits, deliver product presentations, conduct training for customers and the sales team, host webinars, and participate in customer events.
• Assist with project design and proposal preparation.
• Collaborate with the sales team to define, refine, and optimize technical terms during contract negotiations.
• Develop technical sales tools, demonstration kits, and technical sales documentation.

• Excellent interpersonal skills and the ability to comfortably interact with people at all levels of the organization, including executive management and in an international environment.
• Strong organization and planning skills.
• Strong entrepreneurial skills, proactive attitude, pragmatic mind set, and a sense of urgency.
• Proactive, results-driven and hands-on work approach with a down-to-earth mentality.
• High initiative to take on challenges and excellent analytical and problem-solving skills.

• Fluent in French and Arabic 

• Middle East and North Africa 

• Degree in technical or electrical environment, power electronics, business engineering or comparable field preferred; master’s degree would be an advantage.
• Minimum 2 years of experience in PV/Renewable Energy business.
• Technically sound on PV systems and practical professional experience with modules.
• Fluency in English, French and Arabic.
• Willingness and ability to travel.

• The atmosphere: A modern work environment, brimming with positive energy, healthy growth, and diverse teams
• Additional benefits: Attractive salary package, including company benefits such as childcare and more 
• Balance: Hybrid work (working from home/at the office), flexible hours, as well as days off for special occasions 
• Prospects: Individual professional development programs, training, and workshops 
• Opportunities to influence the way we work: The freedom to contribute your own ideas and play a key role in shaping the future of our company 
• Sustainability: Efforts include our zero waste office program, systematic recycling, bee keeping, planting trees and regular beach clean-ups
• Our rationale: Solar energy as a sustainable energy source, enabling the world to switch to clean, renewable energy

Any further questions?

Canadian Solar South Africa
Letterstedt House, 4th Floor, Newlands on Main, Cnr of Campground and Main Roads
Newlands, 7700
careers-europe@csisolar.com