Logistics & Customs Operations Associate (EP Cube), Europe (m/w/d)

Permanent employee, Full-time · Germany Munich

ABOUT US
Canadian Solar (NASDAQ: CSIQ) was founded in 2001 and made its debut on the NASDAQ in 2006. Over the past two decades, Canadian Solar has become a global leader in solar energy and energy storage solutions. We have also ventured into the development of large-scale solar power plants and battery storage projects worldwide. As of the end of June, our presence spans across more than 30 countries, with a dedicated workforce exceeding 20,000 employees.

In 2021, Canadian Solar invested in the establishment of Eternalplanet Co., Ltd, a company focused on the research and manufacturing of integrated solutions for residential renewable energy management. In 2022, we introduced our first residential energy storage system, EP Cube, a flexible and intelligent all-in-one solution designed to assist individuals in efficiently managing solar power generation, residential energy storage, and electricity usage. Our goal is to reduce electricity costs and minimize carbon footprints.
Committed to technological innovation, we aim to bring the benefits of renewable energy to more households and steer the world towards sustainable development.
MAIN RESPONSIBILITIES
We are looking for an experienced candidate to join our international, ever-growing team as a Logistics & Customs Operations Associate to own the day‑to‑day logistics execution for EP Cube across Europe: track and communicate ETAs, manage end‑to‑end customs clearance with brokers/agents, run inbound/outbound processing and delivery documentation in ERP/CRM, and operate the warehouse/3PL to target. Ensure inventory accuracy (including cycle counts and stock takes), manage replacement stock, and optimize freight and warehousing costs through strong carrier/3PL negotiations (FTL/LTL) and disciplined performance management.

Your Tasks:
  • ETA Management & Inbound Coordination – tracking, scheduling, maintaining live boards and escalating risks when required
  • Customs & Compliance (Full Responsibility) – custom clearance processes, import/export documentation, maintain audit-ready records
  • Warehouse & 3PL Operations – day to day warehouse activities, monitor SLA’s, capacity planning
  • Inventory Control & Replacement Stock – own inventory accuracy & manage replacements
  • Transportation & Cost Optimization (FTL/LTL) – plan and dispatch transport, consolidate orders & optimize routes
  • Delivery Processing & Documentation (CRM/ERP) – manage deliveries in our ERP system, ensure accuracy in shipment status and order fulfilment
  • Cross‑Functional Alignment – align with inhouse teams on schedules and allocations, order fulfilment and logistics status
  • Reporting & Continuous Improvement – publish Dashboard, lead root-cause analyses and implement preventive action
Key Outcomes (What success looks like)
  • Accurate, live ETA tracking with proactive internal updates; minimal surprises.
  • Customs clearance completed on time with first‑time‑right submissions; zero avoidable delays, minimized demurrage/detention.
  • Inbound and outbound performance; complete delivery documentation.
  • Inventory accuracy ≥ 99% (cycle counts/stock takes) and timely reconciliation of variances.
  • Replacement stock available and processed within SLA; closed‑loop RMA/returns handling.
  • Year‑over‑year reduction in warehouse and transport cost per unit/pallet; optimized FTL/LTL mix.
COMPETENCIES
  • Cost‑driven and performance‑oriented; strong sense of ownership and urgency.
  • Detail‑focused with excellent follow‑through; disciplined in SOPs and documentation control.
  • Clear communicator and negotiator with carriers/3PLs and internal teams.
  • Analytical mindset; comfortable with KPIs and continuous improvement.
LANGUAGES
  • English is a must - professional fluency for operations, documentation, and carrier/broker communication.
  • Other languages are a plus like German, Italian, Spanish, or Chinese  
LOCATION
  • Munich (DE) or Northern Italy (IT) or in the Netherlands (close to local warehouses)
Your backpack is filled with
  • 7+ years in logistics/warehousing/3PL operations with hands‑on customs and EU import experience.
  • Strong knowledge of Incoterms, HS classification, and import requirements; broker/agent coordination.
  • Proven ERP (e.g., SAP S/4HANA, NetSuite) and, ideally, WMS experience; confident with Excel (lookups, pivots).
  • Demonstrated vendor management and **negotiation** skills for carriers and warehouses (FTL/LTL, pallet space).
  • Understanding of safety/compliance in warehouse operations; experience with RMAs/replacement stock handling.
WHAT WE OFFER
  • The atmosphere: A modern work environment, brimming with positive energy, healthy growth, and diverse teams
  • Additional benefits: Attractive salary package, including company benefits such as jobrad, subsidies for childcare and more 
  • Balance: Hybrid work (working from home/at the office), flexible hours, and 28 days of vacation, as well as days off for special occasions 
  • Prospects: Individual professional development programs, training, and workshops 
  • Opportunities to influence the way we work: The freedom to contribute your own ideas and play a key role in shaping the future of our company 
  • Sustainability: Efforts include our zero waste office program, systematic recycling, bee keeping, planting trees and regular beach clean-ups
  • Our rationale: Solar energy as a sustainable energy source, enabling the world to switch to clean, renewable energy
About us
Canadian Solar – Our solar energy products define us as innovators who are helping to shape one of the most fascinating industries in the world. We are proud to be making a vital contribution to fighting climate change and building a more sustainable future for all of us as a result of our work. What is it that helps us do this? An international work environment with plenty of opportunity for collaboration, advancement, diversity, and flat hierarchies. All these factors lay the foundation for a company culture that is both open-minded and appreciative, inspiring and motivating more than 18.500 talented individuals to excel. Become part of the team and help us shape the energy of the future. 
Your application
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